Authenticity

At 513 Curated we take pride in providing our valued customers with a great selection of various secondhand goods. We understand the importance of authenticity and offer only genuine products. To ensure complete transparency we have created the following authenticity policy:

1. Authenticity Guarantee: We guarantee the authenticity of all the items available in our store. We carefully authenticate each product using a combination of expert knowledge and rigorous inspection. Our team consists of experienced professionals who are well-versed in identifying authentic goods.

2. Thorough Inspection Process: Before any item is accepted into our inventory it undergoes an inspection process. Our experts meticulously examine each product, paying close attention to the quality, craftsmanship, materials, and branding details. We utilize various authentication techniques, including in-house expertise, advanced technology, and reference materials to ensure authenticity.

3. Documentation and Certification: Every item sold at 513 Curated will be accompanied by proper documentation and certification when possible. This includes original receipts, proof of purchase, certificates of authenticity from the original manufacturer or reputable third-party authenticators. We understand the importance of these documents for our customers' peace of mind. Please understand that while we do strive to provide original documentation for the items we sell, the majority of the items we acquire do not come with said documentation.

4. Customer Support: We are dedicated to customer support as much as authenticity and are available to answer any questions or concerns related to authenticity in a timely manner. We understand the importance of open communication and are ready to provide additional information, images, or any other necessary details to help customers make informed decisions.